Cancellation and Event Rescheduling Policy

To our valued Customers,

This is truly an unfortunate time for individuals and businesses. Everyone is feeling some effect due to COVID-19. To lessen the impact to our clients and our business, we have imposed the following policy.

For events being cancelled or rescheduled due to coronavirus, SARS-CoV-2 or COVID-19:

It is our policy for events being rescheduled due to restrictions recently imposed to events regarding COVID-19 related issues, to honour your initial deposit for up to 1 year from your event date through the end of that month. For example, if your event is scheduled for April 4, 2020, your deposit would be valid until April 30, 2021. We will also honour the original price quoted. The date you wish to reschedule to must be available to us to honour this offer. In addition, if your event was paid in full and you choose to cancel your event and not reschedule due to COVID-19 related issues, all funds will be refunded except for the initial deposit.

Events cancelled for reasons other than COVID-19 related issues do not apply to this offer, and inital deposits are generally not refundable.

We thank you for your business and understanding, and wish you well in this difficult time. Please follow safe practices, local rules and regulations, and stay healthy. We look forward to working with and for you again in the near future.

Team Brightbooth.

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